Terms and Conditions of Sale
In these terms
(a) Contract means the contract between the Customer and Chalice for the sale and purchase of Goods and Services and includes these Terms.
(b) Customer means the person(s) named in the Order Confirmation or such other person who acquires Goods from Chalice.
(c) Customer IP means all logos, drawings, pictures, materials, designs or information supplied or made available by the Customer to Chalice.
(d) Deposit means an amount equal to 50 per cent of the price of the Goods.
(e) Goods means packaging, promotional goods and other related items.
(f) Insolvency Event means one or more of the following events
(i) an application is made, or a resolution is passed, to wind up the Customer;
(ii) a controller or administrator is appointed in respect of the Customer or any of its assets;
(iii) the Customer commits any act of bankruptcy, or
(iv) the Customer dies, ceases to be of full legal capacity or becomes incapable of managing its own affairs for any reason.
(g) Intellectual Property Right means all copyright, trade mark rights, design and patent rights.
(h) Order Confirmation means the order confirmation provided by the Customer to Chalice in a form specified by Chalice.
(i) Outstanding Amount means the price of the Goods less the Deposit.
(j) Services means design and development services or other services related to the Goods.
(k) Terms means Chalice ’s standard terms and conditions of sale set out in this document, unless the context otherwise requires.
(l) Chalice means Chalice Brands Pty Ltd of 4 Mercer Road, Armadale Australia 3143 and any assigns.
(m) Chalice's Premises means 4 Mercer Road, Armadale Australia 3143 or any other address Chalice notifies to the Customer.
(n) Chalice IP means the goods, tools, moulds, casts and any items or materials resulting from the provision of the services as well as any other logos, drawings, pictures, materials, designs, documents or information supplied or made available by Chalice to the Customer whether prior to engagement (e.g. as samples, storyboards, teasers), during the term of engagement or after engagement. Any Customer IP is excluded from the definition of Chalice.
2. General
(a) Chalice agrees to sell and the Customer agrees to purchase the Goods in accordance with these Terms.
(b) Where there is a Set Up Charge, that fee is a fee for use of the tools, moulds, casts and other similar Chalice IP for the sole purpose of enabling the client to place purchase orders with Chalice . Payment of the Set Up Charge does not give the Customer ownership in or the right to possess such items.
(c) These Terms prevail over any inconsistent terms in any document of the Customer.
(d) If the Customer places an order, signs on the Order Confirmation, accepts delivery of Goods, makes any payment or performs any of these terms, the Customer is taken to have accepted these Terms.
3. Quotations and Order Confirmation
(a) A quotation is not an offer by Chalice . Chalice may withdraw or alter it without notice.
(b) Unless Chalice withdraws it, a quotation is valid for the period stated in it, or if no period is stated, for 15 days after the date of the quotation.
(c) An Order Confirmation form provided by Chalice to the Customer is merely an opportunity for the Customer to confirm its order and is not an offer by Chalice . To the extent of any inconsistency between a prior order by the Customer and an Order Confirmation provided by the Customer, the Order Confirmation prevails.
4. Descriptions, Specifications and Services
(a) All specifications, drawings, and particulars of weight and dimensions are approximate only. The Customer cannot claim against Chalice for any deviation.
(b) The descriptions, illustrations and material contained in any advertisement, catalogue, price list or brochure do not form any part of the Contract.
(c) If the Customer requests Services from Chalice , those Services are provided by Chalice on the basis of these Terms.
5. Delivery
(a) Any delivery time Chalice gives the Customer is only an estimate. Chalice is not liable to the Customer for any loss or damage (including any consequential loss or damage) arising from late delivery.
(b) The Customer must still accept and pay for the Goods even if Chalice delivers late.
(c) Delivery occurs when Chalice notifies the Customer that the Goods are available for collection at Chalice ’s Premises.
6. Quantity Discrepancy
(a) If the quantity of Goods delivered is less than the amount the Customer ordered, the Customer must notify Chalice in writing of the shortfall within 7 days of delivery, otherwise Chalice will be deemed to have delivered the correct quantity of Goods, and the Customer must accept the Goods and pay for them in full despite the shortfall.
(b) If the quantity of Goods delivered is more than the amount the Customer ordered, the Customer must immediately inform Chalice in writing and Chalice is entitled to charge the Customer for the excess or recover the excess from the Customer at the cost of Chalice .
7. Storage
If the Customer does not collect the Goods, or provide adequate delivery instructions, within 14 days of request by Chalice , Chalice may charge for storage. The Customer must pay charges monthly at commercial rates. The Goods are to be stored at the Customer’s risk.
8. Price & Costs
(a) Unless Chalice otherwise agrees in writing, the price of the Goods or Services will be the price specified in Chalice ’s quotation.
(b) Any price concession or discount Chalice provides to the Customer is conditional on the Customer’s full compliance with these Terms.
(c) If Chalice suspends work on any order due to the Customer’s instructions or lack of instructions, Chalice may increase the price to cover any extra expense or cost incurred (including a proportional adjustment for fixed costs and profit).
(d) Any prices quoted apply only if all of the Goods and Services included in the quotation are acquired. If the Customer orders part only, Chalice may submit a revised quotation.
9. Payment
(a) The Customer must pay the Deposit immediately upon submission of the Order Confirmation.
(b) Unless Chalice otherwise agrees in writing, the Customer must pay:
(i) the Outstanding Amount in cash on delivery; and
(ii) the Set Up Charge within 7 days of invoice.
(c) If Chalice has given payment terms to the Customer then Chalice may require immediate payment of all amounts outstanding (whether or not then due and payable):
(i) if the Customer does not comply with any one or more of its obligations under these terms;
(ii) if Chalice considers that the creditworthiness of the Customer has become unsatisfactory; or
(iii) if one or more Insolvency Events occur.
10. Default
(a) If the Customer defaults in the payment of money:
(i) the Customer must pay Chalice :
(A) interest at the rate of 18% per annum;
(B) a late fee of $20 reflecting reasonable collection costs incurred by Chalice ; and
(C) all expenses including, without limitation, legal expenses (on a full indemnity basis), and all debt collection agency costs incurred by Chalice in enforcing Chalice ’s rights under these Terms;
(ii) All money owing under the Contract which is not yet due for payment upon service of a notice by Chalice becomes immediately due and payable; and
(iii) Chalice may, at its election, cancel the Contract.
(b) If Chalice ends the Contract in accordance with this clause 10, Chalice may, without prejudice to any other right or remedy available to Chalice suspend any further Services and any further deliveries of the Goods to the Customer and sell or otherwise dispose of the Goods and apply the proceeds of the sale to the overdue amount.
11. Risk
(a) Risk in the Goods passes to the Customer when delivery occurs pursuant to clause 5 or when the Goods are in the Customer’s custody, whichever is first.
(b) The Customer must take out and pay for insurance in both the names of the Customer and Chalice sufficient to cover both their interests in the Goods until all monies owing to Chalice have been paid. The Customer must, upon request, produce a certificate of insurance to show that the Customer has taken out this insurance if so requested by Chalice.
(c) Chalice is not liable for any loss or damage or deterioration of the Goods after dispatch from Chalice’s Premises even if transport is arranged by Chalice.
12. Title
(a) Until the Customer has paid all amounts owing by the Customer to Chalice (and all cheques or negotiable instruments have been paid) the title and property in the Goods does not pass to the Customer.
(b) Until all amounts owed to Chalice are paid, the Customer:
(i) must keep the Goods separate from the goods of the Customer and third parties and identified as Chalice’s Goods; and
(ii) may sell the Goods in the ordinary course of its business, as agent and fiduciary for Chalice and must account to Chalice for the proceeds of such sale which are to be kept in a separate bank account.
(c) The Customer irrevocably authorises Chalice to enter any premises where the Goods are kept, and to use the name of the Customer and to act on its behalf, if necessary, to recover possession of the Goods.
(d) If the Customer does not specify what Goods each payment is made for, the payments will be treated in the following order:
(i) first, to the Goods that are no longer in the Customer’s possession;
(ii) then, to whatever Goods that are still in the Customer’s possession, at Chalice’s absolute election.
13. Intellectual Property Rights
(a) The Customer warrants that in complying with any direction or instruction given to Chalice by the Customer, Chalice will not infringe any third party rights (including third party Intellectual Property Rights).
(b) The Customer warrants that it holds all necessary Intellectual Property Rights in relation to the Customer IP, and is entitled to permit Chalice to use the Customer IP for the purpose of Chalice providing the Services and the Goods to or for the benefit of the Customer.
(c) The Customer grants Chalice an irrevocable, royalty free licence to exploit the Intellectual Property Rights in the Customer IP for the provision of the Services and the Goods to the Customer. The Customer indemnifies Chalice, and holds Chalice harmless, against any liability, cost or expense arising from or related to breach of the warranty provided in clause 13(b) and against any infringement or alleged infringement of any third party Intellectual Property Rights related to or arising from:
(i) use or exploitation of Intellectual Property Rights in relation to the Customer IP; or
(ii) Chalice’s design, manufacture or supply of the Goods or supply of the Services in compliance with a direction or instruction given to Chalice by the Customer.
(d) The Customer acknowledges and agrees that all Intellectual Property Rights in and relating to the Chalice IP are and remain the property or under the control of Chalice and the Customer does obtain any right, title or interest in any Intellectual Property Rights in or relating to the Chalice IP.
(e) The Chalice IP (including copies) that Chalice submits, provides or makes available to the Customer remain the property of Chalice. The Customer must treat such Chalice IP as strictly confidential and as a trade secret of Chalice. The Customer must use the Chalice IP and any information contained in Chalice IP only for the purpose of placing purchase orders with Chalice or for the use and enjoyment of the Goods acquired from Chalice. The Customer must not use the information in any other way to the advantage of the Customer or the detriment of Chalice. Chalice is not obliged to disclose the methods or techniques used in production.
(f) The Client must not:
(i) copy or procure a third party to copy any Chalice IP; nor
(ii) use Chalice IP to obtain similar services or goods from a third party,
without the prior written consent of Chalice, which consent may be withheld in Chalice’s absolute discretion.
(g) At any time, Chalice may require delivery up of any tools, moulds, casts or similar items of Chalice IP as may be in the Customer’s possession or control. The Customer must immediately send or arrange the sending of such items to Chalice.
(h) The Customer warrants to Chalice that the Customer owns all intellectual property rights in and to the Goods or holds a valid licence from the owner of the intellectual property rights.
14. Force Majeure
(a) Chalice is not liable for failure to comply with these Terms, any Contract or an agreement for sale of Goods or Services if the failure (directly or indirectly) arises out of any circumstances that are not within Chalice’s reasonable control. If such circumstances occur, Chalice may delay or cancel the provision of the Services and the delivery of the Goods or reduce the quantity to be delivered.
(b) The circumstances are taken to be beyond Chalice’s reasonable control includes, without limitation, strikes, lock-outs, accidents, war, fire, flood, explosion, shortage of power, breakdown of plant or machinery, shortage of raw materials from normal source of supply, act of God or any order or direction of any local, state or federal government, government authority or instrumentality.
(c) Chalice is not obliged to remedy such circumstances. Chalice is especially not obliged to settle any strike, lockout or any other kind of labour dispute.
15. Cancellation
15.1 Cancellation of order or return of Goods
(a) The Customer may not cancel an order or return any Goods unless Chalice first agrees in writing.
(b) Chalice will not agree to cancellation or an order unless the Customer compensates Chalice for all loss and damage arising from the cancellation.
(c) Chalice may cancel any order in whole or in part by notice to the Customer and resell the Goods if the Customer fails to comply with any of its obligations under these Terms of sale or under an agreement for sale of Goods.
(d) Chalice may cancel any order in whole or in part by notice to the Customer and resell the Goods if one or more Insolvency Events occur.
(e) Upon cancellation or an order the Customer must indemnify Chalice for any costs and expenses incurred prior to cancellation and must pay any reasonable cancellation charges fixed by Chalice.
15.2. Cancellation of Contract
Chalice may cancel the Contract in either of the following events:
(a) if Chalice reasonably considers that it may be unable to satisfy the order within a reasonable time; or
(b) if Goods remain uncollected or the Customer fails to give satisfactory instructions for the dispatch of the Goods after a period of 14 days from notification to the Customer that they are ready for collection; or
(c) an application to wind up the Customer is made or if a controller or administrator is appointed in respect of the Customer or any of its assets.
15.3 No claim
The Customer has no claim against Chalice for any damage, loss, cost or expense arising from cancellation under this clause.
16. Limitation of Liability and Indemnity
(a) The only conditions and warranties that are binding on Chalice in respect of:
(i) information, advice, recommendations or Services supplied to the Customer in relation to the Goods; or
(ii) the suitability, use, quality or condition of the Goods or Services,
are those applying by operation of law and required to be binding. All other warranties and conditions are excluded.
(b) To the extent permitted by law, the liability of Chalice and its employees or agents for a breach of any warranty or liability which by law cannot be excluded, restricted or modified, or under any express warranty, is limited, at Chalice’s option, to:
(i) in the case of Goods:
(A) the replacement of the Goods or the supply of equivalent Goods;
(B) the repair of the Goods;